I thought I'd finally found a vacuum that didn't easily clog (because the dirt path is more direct into the bag) and pretty much did what I wanted. However, as others have noted the plastic does break. The release mechanism from the locked upright position to allow vacuuming is difficult to operate and does not appear to be of a very good design. It eventually broke. When I called the "800" number about service I found the nearest warranty service is about 130 miles away even though Eureka lists nine major stores selling its products in town. The other problem I found is that you can't talk to a live person: Eureka provides one number for "service" with four options and pressing "O" won't do any good. This is getting so typical of many companies. I won't deal with this attitude so its going back!Get more detail about Eureka 4870MZ Boss Smart-Vac Upright HEPA Vacuum Cleaner.
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